Analyze EveryCustomer Conversation.In Any Language.
Repvix turns every customer support and sales conversation into actionable insights. Measure clarity, empathy, and results — powered by advanced AI that understands tone, emotion, and context across six languages. Manage your team, monitor performance, and ensure every interaction meets your standards.
No setup required • Team performance tracking included
Powerful AI-Driven Analysis for Every Conversation
Repvix breaks down customer and sales chats into clear insights about behavior, performance, and outcomes — helping teams improve communication and results.
Comprehensive Chat Analysis
Automatically analyze entire conversations — from message flow to tone, sentiment, and intent — to understand what truly happened between agent and customer.
Behavior & Communication Insights
Measure clarity, empathy, professionalism, and engagement. Identify communication strengths and recurring behavior patterns across your team.
Sales & Resolution Outcomes
Reveal how close a conversation is to reaching agreement or resolution. Detect pricing friction, negotiation dynamics, and outcome confidence.
Team Performance Overview
Track each employee’s response time, tone balance, satisfaction impact, and improvement trends — all in one structured view.
Knowledge Extraction & FAQs
Automatically extract frequent customer questions and generate accurate responses for your internal knowledge base or FAQ section.
Structured Reports & Summaries
Export executive-ready reports with clear metrics, summaries, and recommendations. Perfect for managers and client presentations.
Multi-Language Support
Arabic, English, Turkish, French, Spanish, and Hindi — all analyzed with consistent accuracy and contextual understanding.
How It Works
From raw chat exports to deep performance insights — in three simple steps.
1. Upload Conversations
Import your WhatsApp, Telegram, or chat transcripts (TXT/CSV). Repvix automatically cleans and structures your data for analysis.
2. AI-Powered Analysis
Our AI interprets every message — detecting tone, emotion, and intent. It identifies key moments, behavioral signals, and outcomes for each conversation.
3. Get Clear Insights
View structured results with performance metrics, behavioral scores, and improvement recommendations — ready to export or share with your team.
Choose Your Plan
Select the perfect plan for your needs. All plans include the same AI-powered analysis and processing speed — only limits and integrations differ.
Basic
Perfect for individuals getting started
- Up to 3 analyses per day
- 1 team member
- Full analysis for each chat + global insights
- PDF export only
- Email support
Starter
Ideal for small teams and growing businesses
- Up to 10 analyses per day
- Up to 3 team members
- Full conversation & team-level analysis
- PDF & Markdown export
- Auto-generated FAQs
- Priority email support
Pro
For professional teams and agencies
- Up to 30 analyses per day
- Up to 10 team members
- Comprehensive chat and organization-level analysis
- PDF, Markdown, and CSV export
- Integrations with Intercom & Telegram
- Advanced FAQ extraction
Business
For larger organizations with multiple teams
- Up to 100 analyses per day
- Up to 25 team members
- Executive-level reporting and analytics
- All export formats + API access
- Direct integrations with WhatsApp, Zendesk, and Intercom
- Dedicated account manager
Frequently Asked Questions
Everything you need to know before getting started.
Repvix currently supports manual chat uploads in CSV or TXT format. Integrations with WhatsApp, Telegram, and Discord are planned for upcoming releases — we’re currently in open beta.
Yes. Every plan uses the same advanced AI engine and rule-based framework to ensure consistent analysis quality across all accounts and languages.
Each conversation is analyzed for clarity, empathy, professionalism, intent, sentiment, and outcome — producing actionable insights, performance scores, and structured recommendations.
Yes! Depending on your plan, you can export analyses as PDF, Markdown, or CSV files — or even extract FAQs automatically for internal knowledge bases.
Yes. Chats uploaded manually are stored securely in our database so you can revisit or delete them anytime. Conversations imported via future integrations will be processed temporarily without permanent storage.
Yes — Repvix analyzes chats in Arabic, English, Turkish, French, Spanish, and Hindi, maintaining consistent accuracy and context understanding in every language.
Yes. You can invite your team members to your organization, assign roles, and analyze individual or collective performance depending on your subscription plan.